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Special Offers

Customer Appreciation and Referral Program

Returning Customers:  Customers who have purchased from FEALabs.com in the past will receive a $10 (USD) discount on each item ordered thereafter.  This applies only to returning customers and is not limited to multiple item orders (as stated below), making it possible for loyal customers to place single item orders and get the same discount terms.  When checking out at the PayPal page, simply add a note to your order stating "I am a returning customer."  We will apply the discount to your order(s) prior to shipping with no further action needed from you in most cases.

Multiple Item Order Discounts:  Customers who purchase 2 or more items in a single order from FEALabs.com will receive a $10 (USD) discount on each item ordered.  For example, an order of 2 items will get you a $20 total discount, an order of 3 items will get you a $30 total discount, and so on.  New customers placing multiple item orders receive the same discounts as returning customers (see above).  Here's how it works:

  • Using the "Buy Now" buttons:  When checking out at the PayPal page, simply add a note to each of your purchases for the order stating "This is part of a multiple item order."  We will apply the discount to your order(s) prior to shipping with no further action needed from you in most cases.
  • Using a PayPal Invoice:  Use the Contact page, select "Special Offers" as the subject line, and tell us which items you would like to purchase and to which country they are being shipped (for shipping calculations).  We will then send you an invoice via PayPal to the email address you've specified on the contact page, you pay it the same way you would any other PayPal transaction, and your order will ship once payment is received.

New Customer Referrals:  If you are a direct customer of FEALabs.com, and someone who endorses the professional gear you use, we would like to offer you a special "thank you" gift.  For each new customer you refer to FEALabs.com, you will receive a $5 (USD) monetary gift deposited directly to your PayPal account from us.  Here's how it works:

  • You must have made a purchase directly from FEALabs.com at some point prior to the referral.
  • You must have an active PayPal account to which we can deposit the $5 gift amount.  Checks or other forms of monetary exchange will not be issued.
  • The new customer simply needs to add a note to their PayPal order stating your name and that you referred them.
  • If the new customer does not return the item(s) based on our Satisfaction Guarantee program, the $5 gift amount will be transferred to your PayPal account.

Terms:

  •  If a multiple item order from a new customer is reduced to a single item order through returns based on our Satisfaction Guarantee program, the discount terms will be void and the refunded amount will be adjusted accordingly.  For example, if a new customer purchases 2 items and receives a $20 total discount, and then returns 1 of the items during the evaluation period, the amount refunded for the returned item would be reduced by the full $20 discount.
  • Multiple item and returning customer discounts are mutually exclusive and are not applied in addition to other specials or discount offers.  In the event that this offer and another offer both apply to a qualifying order, the better of the discount terms will be applied to the order, or the parts of the order, to which they qualify.
  • Certain items or services, such as replacement parts, repair services outside the warrantee coverage, or upgrade services, are not included within the terms of this offer.

All of this is just our way of saying thank you for being a customer and for helping us spread the word about our products.  If you have any questions, please use the Contacts page, select "Special Offers" as the subject, submit your question, and we will get back to you as soon as we can.

Notice:

Special offers and their terms are subject to change without notice.